08-17-2022 14:18
08-17-2022 14:18
Alta shuts down when the battery is only half charged. I fully charge it and then in the middle of the week, it will suddenly vibrate and then shut down. I don't usually feel or notice the vibrations and I also have vibrations set for the get up and walk feature. Later I go to check my steps and I find out that my Alta is dead. When I plug it back into the charger, the battery is at half. Not sure why my Alta shuts down at half battery. Anyone have any ideas?
08-18-2022 05:44
08-18-2022 05:44
Hi @DonnaMF2 Try restarting your Alta a few times. If that doesn't help then sadly it is dying and there is nothing you can do.
Helen | Western Australia
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08-18-2022 09:38
08-18-2022 09:38