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Battery short life

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‎03-20-2016 21:44 - last edited on ‎08-20-2020 18:43 by Fitbit Moderator

‎03-20-2016 21:44 - last edited on ‎08-20-2020 18:43 by Fitbit Moderator

Has anyone noticed they have to charge their Alta in less than 5 days? I received my Alta Wednesday and charged it and had to do another full charge yesterday. I'm st 1/2 power already today. Is this normal?

 

Moderator Edit: Updated title for clarity.

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‎11-08-2020 10:58

In response to Carmensrt

‎11-08-2020 10:58

Fitbit is really good about replacing for defectiveness. I had one that stopped syncing and they replaced it right away. It never hurts to ask! 😉

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‎11-08-2020 21:24

‎11-08-2020 21:24

I would say if it's new, that's not acceptable. You pay for their product and most companies will work with.

 

Good luck

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