Bròken band

[SunsetRunner]

Just wondering how the warranty is still valid on my fitbit

[ang79]

My band just broke too.  I bought my Fitbit Alta HR in July 2019.  The band has come off on the one side a few times in the past few months.  When I tried to re-attach it this morning it wouldn't stay clipped.  Upon further investigation it is because the plastic inside the band cracked and now a piece has fallen out.  I was coming here to see if anyone recommended a particular brand from Amazon to replace it with, as I don't think Fitbit even carries the Alta strap anymore.  

I've enjoyed having my fitbit but lately I am having trouble syncing it to the app and my daughters both have Inspires and they also have trouble syncing to the app (takes forever or just won't sync some days).  Maybe its time to move on to a new brand.

[SunsetRunner]

Yes it is time to move on have already bought 2 of this brand and fitbit
aren't doing a thing about fixing problem

[wpbsirena · Accepted solution]

I bought the Vancle brand on Amazon.  They have the metal clips instead of the plastic. I'm totally satisfied. 

[SunsetRunner]

Thank you but so far have fixed the band with a little super glue 🙄🙄

[SunsetRunner]

Not such a good idea only lasted a week  so Amazon I will be visiting 

[SunsetRunner]

Thankyou received my band for AltaHR fitbit from Amazon perfect

[SunsetRunner]

Brought a band from Amazon for my AltaHR perfect fit and so many colors 

[SunsetRunner]

Brought a new band from amazon for my Alta HR perfect fit, so many colours and good price .