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Broken band

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‎06-03-2020 13:32 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

‎06-03-2020 13:32 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

I have tried to make a second claim under warranty for a broken band. I filled in the appropriate form but it will not accept my postcode and therefore I am unable to complete my claim. Where should I go from here? 

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‎06-03-2020 13:57

‎06-03-2020 13:57

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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