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Broken charger clamp.

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‎05-08-2020 06:52 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

‎05-08-2020 06:52 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

Can I buy just the clamp part of the charger. The spring broke and half the clamp fell off.

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‎05-08-2020 06:53

‎05-08-2020 06:53

Hi @monifirz  sorry, but you need to purchase the entire charger unit. You can get them at the Fitbit Store on the upper right of this page. If you get it somewhere else, be sure it's an authentic Fitbit charger or it won't have the required button to allow you to do a restart. If it's still under warranty, you might be able to get a replacement from Fitbit.

Stepping in the U.S.A. since September 2013. Android 14

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