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Can't change the time on my Alta HR

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‎11-10-2021 09:35 - last edited on ‎11-12-2021 03:22 by Fitbit Moderator

‎11-10-2021 09:35 - last edited on ‎11-12-2021 03:22 by Fitbit Moderator

??? 

The device synchronizes.

The time is one hour slow.

There  is no timezone shown in the device interface.

I can find no interface control to set time zone.

 

Moderator Edit: Clarified subject

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‎11-11-2021 02:01

‎11-11-2021 02:01

Have you tried setting the time zone via the web interface at https://www.fitbit.com/settings/profile ?

 

 

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‎11-11-2021 02:01

‎11-11-2021 02:01

Have you tried setting the time zone via the web interface at https://www.fitbit.com/settings/profile ?

 

 

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‎11-14-2021 17:40

In response to SteveH

‎11-14-2021 17:40

It would be really good if the link you so kindly provided were available on the device page, rather than only by an appeal to Community.  
I've double checked, and can find no reference or access to the page at that link on my account's page or device controls.  

Why has Fitbit hidden or chosen not to disclose it?

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