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Can't get my fitbit to pair to my iphone xr iOS 13.5

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‎06-11-2020 03:29 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

‎06-11-2020 03:29 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

I been having trouble since yesterday

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3 REPLIES 3

‎06-12-2020 15:47

‎06-12-2020 15:47

What is the issue that your having @Mrsbruce39_ ?

You say you cant pair, which is correct, a user can not pair their tracker to the phone.

 

Is your tracker connected to you Fitbit account?

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‎06-12-2020 22:28

In response to Rich_Laue

‎06-12-2020 22:28

Yes that is correct

Sent from my iPhone
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‎06-26-2020 13:53

In response to Mrsbruce39_

‎06-26-2020 13:53

Ok the tracker is connected to your Fitbit account, and the tracker has been removed from the phones bluetooth. 

What is it that is not happening @Mrsbruce39_ 

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