Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can’t reset and not tracking

Replies are disabled for this topic. Start a new one or visit our Help Center.

Yesterday my Alta HR did a weird thing where it quickly cycled thru all the settings and wouldn’t stop. I plugged it in to try to reset but no luck. Since it needed charging anyway, I left it plugged in overnight but it did not charge. Today it is no longer cycling thru the settings but the only setting I can get is the battery - no other tracking data. Thoughts?

Best Answer
1 REPLY 1

Hi @JmAnnas Unfortunately I think it just died. Restarting is the only possible fix and if it won't restart then it is at the end of its life. Sorry

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes