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Cant log in on the app.

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‎06-12-2021 00:10

‎06-12-2021 00:10

I logged out from the app because it didnt sync and now I cant log in. It says ”opps something went wrong. Try agan”. And I’ve been trying again for days but same thing. I have the right username/password (because I can log in on the website), and I’ve tried to reinstall the app. HELP! 

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‎06-12-2021 11:46

‎06-12-2021 11:46

Hi @NossrepJ,

 

Go into your phone settings and clear the cache on the Fitbit app, that helps me solve A LOT of issues!

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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