Clasping and switching your Alta wristband

[MatthewFitbit]

One of the trickiest parts of getting started with a brand-new wristband tracker is simply learning how to get it clasped properly. The following post can help you with that!

How do I clasp my Alta wristband more easily?

• Before putting the wristband on your actual wrist, you can clasp and unclasp your wristband repeatedly using both hands. This will help to loosen the holes in the band a little bit, and should make it a bit easier to clasp when it's actually on your wrist.
• As detailed in this help article, most people have success with "pinching" the clasp between two fingers when they go to put it on. This will usually be more effective than simply pushing hard against your wrist, which is both awkward and potentially uncomfortable.
• An awesome tip that has been shared by @Gmadiane is to place a drop of olive oil on the holes and push the clasp through. This seems to have worked for quite a few other users. Thanks for sharing!
  
• Once your wristband is clasped, make sure that both the metal prongs are securely in their holes, as shown below on the left. If one of the prongs is still loose, as shown on the right, then the band is not yet secure and may come off your wrist unexpectedly.
  

We're confident that you'll be able to get your alta clasped with just a little practice. Don't be discouraged if it's difficult at first - it definitely gets easier over time!

How do I change my Alta wristband?

Fitbit Alta's wristband is detachable from the top and bottom of the tracker, so that you can replace it with accessory bands of different color or material. For help with detaching your Alta's wristband, check the steps in this help article, or watch the video below. 

[Nurseanne]

I don't work for Amazon... I buy replacement bands for my Alta that I LOVE! They have bands now available for Alta with a buckle clasp. Check it out!!

[Nurseanne]

I don't work for Amazon... I bought replacement bands for my Fitbit Flex and now for my Alta. The silicone bands are sold there and now they have replacement bands for Alta!!! Check it out and pass the word!

[Nurseanne]

Check Amazon. I don't work for them... I buy my replacement bands for Flex and now my Alta. They do have bands with the buckle 😄 Check it out! Lots of colors and prints too.

[Nurseanne]

On Amazon... I don't work for them.

Sent from my iPhone

[Nurseanne]

I love my Alta too. Never had any issues with mine!!

[Nurseanne]

More colors available noe

[Gpostel]

Sent from my iPad

[Michfit]

I respect the points of view expressed within the Fitbit Community. We are all different. Regarding my original remark of being "...one of thousands..." I take this opportunity to retract such wording and substitute it for "...one of the innumerable customers who have suggested a buckle closure option for their Alta." .

I belonged briefly to the group that has issues with putting on the band, but once the tight perforations became more flexible, it was no longer a problem. Then, after I "almost" lost tracker on two separate occasions, now I belong to the group that has to use sliders in order to keep it secure. The inconvenient part of this is that it is only after you "almost" lose your tracker or after you actually lose it, when the deficient security of the band becomes real. 

Part of your comment appears to imply I am referring to the tracker itself. Such is not the case. My issue is with the band. I am also an informed buyer. I checked out the features of the various Fitbit devices before selecting the one that would accommodate my needs/wants. I am very happy with my Alta tracker and expressed that sentiment on my post. 

I'll keep checking if buckle options become available through Fitbit or other sources. 

Working on getting my steps in.

Happy Stepping!

Moderator edit: format

[Michfit]

Thank you Nurseanne,

Just read your post. I'll check it out!

[Nurseanne]

Check out Amazon. They now have the bands for Alta with buckles!

[SunsetRunner]

Thank you for clarifying, @Michfit.  And I'm sorry if I misinterpreted your comments regarding the devices. It seems we are pretty much in agreement, then. I love my Alta. It is the best Fitbit device for my needs. I mastered the snapping/unsnapping but also purchased a different, third party band with a buckle closure. 

Now, back to stepping! I had a total knee replacement last March. I'm using my Alta to help monitor my progress. I especially like the feature that reminds me to get up and move every hour. 

Carol

[SometimesLucy]

May I just say, some of us have said we wouldn't want the extra bulk of a buckle on the Alta. I like the way Alta fastens, and, except at the very first, I've had no problem getting it snapped. And if it's properly snapped, it stays snapped. For me, a buckle would make the Alta look bulky, rather than sleek, as it is now. I have no idea, if we took a vote, how many people would prefer a buckle....

[vtbrown]

I got this alta for Mother's Day from my kids.  Great gift, but I HATE the strap.  I wish they'd make a strap with a watch type buckle.  I can see myself just giving up on the thing because it's such a pain to put on. 

[RUBYSMAMA]

I did find some replacement bands on Amazon that work with Alta and gave a,buckle closure. Will be ordering this week

[Nurseanne]

I love mine too!!! I laugh when my Alta tells me to go for a stroll etc😄

[ErickFitbit]

@JJINAZ @Steps10000 @brgjoe Awesome news! Thank you for sharing your update.

@Steps10000 @RUBYSMAMA @Wzella @Michfit @SometimesLucy @vtbrown I will make sure to pass your feedback along to our product team. Thanks for the information.

@RUBYSMAMA Sorry to hear about your Alta. I recommend reaching out to our team and letting them know the full details of your experience. I am sure they will be able to provide you with some options to help get you back to tracking your activity.

[WilliamM]

My Fitbit Alta was so hard to clasp when I first got it. I had to ask someone else for help putting it on. But now it's fine.

[SunsetRunner]

Which is why it's nice to have a choice. We can all be happy.

[Nurseanne]

I do not work for Amazon... I buy colorful bands with prints there! Also... Bands w buckle are now available. Check it out soon

[Barlamb]

Hi everyone, I received my Alta a couple of days ago but have solved the problem with doing up the wristband.  I can't do it up the "proper" way at all so this is what I do ......

I'm right handed but are wearing my Alta on my left wrist.  When I have taken off my Alta to sync or whatever and want to put it back on, I don't put it on my wrist at first. I close the wristband up and press the two metal prongs into the holes I would normally use when it's on my wrist. I then release the strap from the right hand side of the tracker.  I can then wrap the Alta tracker and wristband around my wrist, and then reconnect the wristband to the Alta by holding the tracker part down onto my wrist with the index finger on my right hand and then easily reconnect the wristband onto the tracker with my thumb and middle finger of my right hand while still holding everything in place.  Takes no time at all and is so easy.  Simples ...!  x