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Device only turns on when plugged in to charger

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‎07-31-2020 14:34 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

‎07-31-2020 14:34 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

Hi!

 

My fitbit alta only turns on while it's plugged in to the charger. It does charge fully and works fine while plugged in, but once unplugged it doesn't turn on at all. Is there any way to fix this? 

 

Thanks!!

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‎08-01-2020 08:46

‎08-01-2020 08:46

Me too, Is this fixable

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