My Fitbit has been giving me simplified sleep details for about 2 weeks now except for a couple of random days. It has also started tracking active minutes when I am definitely not active. Yesterday was the worst so far - 814 active minutes when I spent about 1.5hrs walking and 30mins interval training class. I noticed active minutes while I was watching tv and saw my Fitbit was reading a heart rate of 150. I checked my heart rate myself and it was around 65-70. I have restarted it multiple times, tried adjusting the band, cleaned the sensors and fully charged it but nothing seems to work. On top of that when I brought the issue to a service person on the Fitbit chat online they just told me to restart again and then ended the chat when I said that I had already tried that and didn’t think that they had helped with a solution. Any suggestions?
