03-18-2016
10:17
- last edited on
08-20-2020
18:43
by
MatthewFitbit
03-18-2016
10:17
- last edited on
08-20-2020
18:43
by
MatthewFitbit
How can I factory reset my alta?
Answered! Go to the Best Answer.
01-17-2017 15:05
01-17-2017 15:05
01-17-2017 19:03
01-17-2017 19:03
I have done as directed and cannot get my Fitbit to say anything other than Fitbit.com/setup
@AndreaFitbit wrote:@TeddySis, your last message was blank. Do you need more help or have any comments?
Looking forward to hear from you soon!
01-24-2017 08:42
01-24-2017 08:42
I did not wear my Fitbit Alta for a full week due to surgery. Now when I put it on my watch is inaccurate. I have read your instructions and done them 5 times and still no luck. Help!
01-24-2017 09:15
01-24-2017 09:15
It's nice to see new members at the Fitbit Community @kuziw and @Arkiegirl1. @kuziw, you can follow the set up instructions from the link @ TK47 shared with us.
How is your tracker inaccurate @Arkiegirl1? Could you please provide more information?
Catch you later!
01-24-2017 10:02
01-24-2017 10:02
02-15-2017 22:13
02-15-2017 22:13
When i do that nothing happens. it doesnt even begin to charge 😕
03-02-2017 21:16
03-02-2017 21:16
How do I reset the date and time
03-08-2017 17:21
03-08-2017 17:21
03-13-2017 16:45
03-13-2017 16:45
Thank you so much for showing this I was a bit confused myself and need to reset my Fitbit
03-13-2017 19:41
03-13-2017 19:41
Issue still exist for my Fitbit Alta. Phone has correct time, steps and data still have not reset after resync. I recharged phone and followed directions listed. After midnight tonight, if the fix does not work -- will fitbit be replaced?
03-14-2017 17:45
03-14-2017 17:45
03-15-2017 14:30
03-15-2017 14:30
03-15-2017 15:31
03-15-2017 15:31
03-15-2017 15:55
03-15-2017 15:55
I have tried the resetting process and the logo never came up but the battery logo finally went away from being frozen on the screen. But now it won't turn on. What do I do?
03-15-2017 16:03
03-15-2017 16:03
I also want to say that I pushed the reset button four times instead of three times and it vibrated and then went to a black screen.
03-19-2017 16:01
03-19-2017 16:01
so i lost my original chargers and i ordered some without the button on them. is there still a way to reset the fitbit?
03-19-2017 16:06
03-19-2017 16:06
Hi, @tyjfoster, no, you cannot reset without the button. Unfortunately, cheap 3rd party chargers sometimes don't come with the button.
Sense, Charge 5, Inspire 2; iOS and Android
03-20-2017 22:56
03-20-2017 22:56
03-20-2017 22:57
03-20-2017 22:57
05-08-2017 18:58
05-08-2017 18:58
I don't either