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Fitbit Alta HR and Inspire 2

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‎04-09-2021 10:10 - last edited on ‎05-24-2021 13:26 by Fitbit Moderator

‎04-09-2021 10:10 - last edited on ‎05-24-2021 13:26 by Fitbit Moderator

I have both of the fitbits and like to rotate between both of them.  I am having trouble getting the Fitbit Alta to sync.  Any suggestions as to what to do?  Thanks in advance for any help you can give me.

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‎04-11-2021 11:39

‎04-11-2021 11:39

Hello @Pattiak and welcome to the Help forum.  I am moving your post to the Alta/Alta HR forum.  It is a better fit for your question.  I don't think I can give you the "Aha!" answer because I have never used an Alta along with an Inspire 2.  Common solutions include restarting your Alta and making sure that the Alta and Inspire 2 are more than 10 feet apart when trying to sync the Alta.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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