Fitbit Alta HR screen flashing through settings

[Alicia-llama]

Hi I am wondering if anyone one else has had their Fitbit Alta HR start to flick through settings by itself. My Alta HR randomly turned itself off last week with a full charge and since that has been going flat each day. On charging it today i had to use the charge button at the base of the charge cable to turn it on. Once it turned on I moved it to check the time and it started flicking through its screens by itself and the back heart rate led won't turn off. I have tried to restart it around ten times but it just keeps doing the same thing. I can't change any settings on my phone as it has stopped recognising the device. 

[BrendaNZ]

Report it to Fitbit as they replaced my watch when this happened. I tried
resetting it and letting the battering run down then charging it to reset
but soon it just started flashing again.

Doesn't seem that anything can be done. Happy with my new watch.

Hope this helps.
Brenda

[NinnaHB]

My Alta HR is also flashing through the different items on the display. I have tried to reset but it does not work.

[BrendaNZ]

HiI suggest you report it to Fitbit. Mine did that and wouldn't reset. Maybe their help desk can assist.CheersBrenda Sent from my Samsung Galaxy smartphone.

[Jurgeng]

Best,

i have the same problem on the charger it goes through its apps and flickers detach the screen once then screen goes black.

But wont work

[Kstrnad]

Mine started doing the same thing last week. Flashing through, died on a full charge, reset, worked for 1/2 day then died. I’ve done various steps that others have recommended with deleting and reinstalling app, resetting the Fitbit, letting it run down completely, could you please send me info on if there’s is something else I should try please? Thanks!!

[curious2]

I have the same problem.  It is fully charged.  I tried to reset it many times.  It vibrates but the flashing/scrolling continues.  I disconnected and then reconnected Bluetooth.  I uninstalled the Fitbit from my iPhone but now cannot reinstall it because the tracker number does not appear on the phone. Is it time to give up?  I am wondering if a different model is more reliable.  I have owned this Alta HR for 21 months.

[NinnaHB]

I allowed my Fitbit to run out of battery conpletely and left it to rest for a couple of days. I was then able to do a successful reset and my Fitbit is now working again.

[Mhwineaux]

My fit it started this past evening. This is my 2nd HR. I frustrated and would appreciate any help.

[curious2]

I uninstalled it from my iPhone and kept trying to reset the Fitbit using the button on the charger. Then I let it sit while plugged in to the charger, having almost given up. Then I noticed that the tracker code appeared on the screen. So I reinstalled it to my iPhone. So far it is still working but it doesn’t keep a charge for more than two days. I can’t explain what happened but am thankful.

Sent from my iPhone

[Mhwineaux]

Thank you, but no such luckSent from my Verizon, Samsung Galaxy smartphone

[Jan2221]

I have had the same thing happen, got it going again 2 times, but, the past 2 days I can not , just a blank screen.  Thanks in advance for what I should do.

Jan

[JulesHVa]

The same thing started happening with mine today. I tried to do a reset, and each time, it goes to cycling through the display screens. My fitbit app on my phone can’t sync with it. I am thinking of trying to remove it and re-add... 

[curious2]

Mine died again yesterday. I think it is time to give up.

Sent from my iPhone

[JulesHVa]

Removed it from the app, and tried to reinstall, following the instructions, including turning the bluetooth on and off. The app recognizes the device, but I am not getting a code — just the same rapid cycling. This is really not ok

[JulesHVa]

Mine seems to do it every time I sweat on it...

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[Zubie16]

Mine has done exactly the same thing. My Fitbit started to flick through settings by itself. My Alta HR randomly turned itself off. I read to restart it to plug it in and hit the button 3 times, it worked. I took it off for work, when I put it on, again not turning on. I tried the previous process and it started flicking through its screens by itself and the back heart rate led won't turn off. I have tried to restart it around several times but it just keeps doing the same thing. I can't change any settings on my phone as it has stopped recognising the device. 

[AltaHRUser0719]

My alta hr did similar. A few days of shutting itself down, even with better than half charge. Then when I do the reset, it scrolls through all the displays and shuts off again. Only 1 of the green leds stays lit. Now at full charge and won't stay on or sync.