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Fitbit Alta isn't tracking my exercises

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‎11-30-2021 02:42 - last edited on ‎11-30-2021 05:27 by Fitbit Moderator

‎11-30-2021 02:42 - last edited on ‎11-30-2021 05:27 by Fitbit Moderator

My Fitbit don't count my exercise 

 

Moderator Edit: Clarified subject

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‎11-30-2021 05:30 - edited ‎06-23-2024 06:30

‎11-30-2021 05:30 - edited ‎06-23-2024 06:30

Hi there, @sonoa. Welcome to the Community Forums. 

Please know that most Fitbit devices automatically recognize and record high-movement activities through the SmartTrack feature. To start, the default duration settings of your Fitbit Alta is 15 minutes long. However, you can also choose which activities your device tracks automatically, or change the amount of time needed to record the activity. To do so, please follow the next steps:

  1. Tap the Today tab , then tap the Exercise tile.
  2. Tap the gear icon in the top right.
  3. Tap an exercise, and adjust the duration or turn off Auto-recognize.

You can learn more about the SmartTrack feature in this link How do I track my activity with my Fitbit device?

Keep in mind that you can also use the Exercise app to start and stop a workout. For more information, see How do I track my workouts with my Fitbit device?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-30-2021 05:30 - edited ‎06-23-2024 06:30

‎11-30-2021 05:30 - edited ‎06-23-2024 06:30

Hi there, @sonoa. Welcome to the Community Forums. 

Please know that most Fitbit devices automatically recognize and record high-movement activities through the SmartTrack feature. To start, the default duration settings of your Fitbit Alta is 15 minutes long. However, you can also choose which activities your device tracks automatically, or change the amount of time needed to record the activity. To do so, please follow the next steps:

  1. Tap the Today tab , then tap the Exercise tile.
  2. Tap the gear icon in the top right.
  3. Tap an exercise, and adjust the duration or turn off Auto-recognize.

You can learn more about the SmartTrack feature in this link How do I track my activity with my Fitbit device?

Keep in mind that you can also use the Exercise app to start and stop a workout. For more information, see How do I track my workouts with my Fitbit device?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer