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Fitbit Alta isn't tracking sleep anymore

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I have had my fitbit alta for a few years now and have noticed over the last few weeks it is not tracking my sleep. It tracks the heart rate through the night but the sleep is tracked at maybe an hour.. it also tracks sleep when I am wide awake and sitting on the sofa. Has anyone else had this issue. All is synced and up to date. It is very frustrating

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My HR will not give me sleep stages. This happens every time I update the software. Last time 3 weeks ago. Very frustrating. Last time they told

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My Fitbit Altra did the same thing in February. It was recording my sleep strangely - saying I had only 2.5 hours of sleep I reset as per Fitbit instructions and now it stopped recording my sleep pattern 2 days ago. 

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