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Fully charged Alta HR screen won’t stay on

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Fully charged HR Alta screen dies. Have changed clock that hadn’t helped. Don’t have reset on my Fitbit so I pull plug in and out of charging point to reset.

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Hi @MerrieMoo Unfortunately pulling the plug in and out will not restarting Alta HR. If your charger doesn't have a restart button  the only way to restart is to let the battery run flat and then recharge. However this is NOT recommended for battery life. So you are best to obtain a  charger with a restart button. 

Keep in mind that the Alta HR has been discontinued for a few years now so it is quite possible your Tracker  is sadly dying.

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Helen | Western Australia

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That is what I experienced lately. 

But I can help you fix that.

 

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