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How do I set the correct time on my fitbit alta hr

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‎03-25-2020 17:01 - last edited on ‎08-20-2020 19:37 by Fitbit Moderator

‎03-25-2020 17:01 - last edited on ‎08-20-2020 19:37 by Fitbit Moderator

How do I set the correct time on my fitbit alta hr

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‎03-26-2020 09:37

In response to wtksk8r

‎03-26-2020 09:37

Thanks for the help.  I had been trying to get this done via the app on my PC and it would sync but not correct the time.  Once I used the app on my iPhone, the sync worked fine to correct the time.

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3 REPLIES 3

‎03-25-2020 17:03

‎03-25-2020 17:03

You don't actually set the time.  It takes the date and time from your phone or other sync device each time it syncs.  So if you can get it to sync, that should correct the time (with possible exception of time zone issues if off by exact hours).

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-25-2020 17:26

‎03-25-2020 17:26

Is it a problem of the wrong time zone or something else altogether? The app should set the time on the unit when it syncs. On the phone app go to the options and scroll down until you see Advanced Settings. Tap that and you should see a switch to either use the time zone of the phone or set your own time zone.

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Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎03-26-2020 09:37

In response to wtksk8r

‎03-26-2020 09:37

Thanks for the help.  I had been trying to get this done via the app on my PC and it would sync but not correct the time.  Once I used the app on my iPhone, the sync worked fine to correct the time.

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0 Votes