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How do I set up my new Alta HR?

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‎11-23-2022 05:08 - last edited on ‎11-23-2022 08:31 by Fitbit Moderator

‎11-23-2022 05:08 - last edited on ‎11-23-2022 08:31 by Fitbit Moderator

I need a help, I have another Fitbit new Alta hr, and do not know how to connect to my smartphone. My old Fitbit device was broken, so that I bought the other one. However the old one is still connected to the Smartphone. Thanks.

 

 

Moderator Edit: Clarified subject

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‎11-23-2022 06:45

‎11-23-2022 06:45

Hi @mahariko  set it up as a new device on an existing account. Since you already have an Alta HR on the account, the app will ask you if you want to replace the device. Confirm that you do and continue the set up. Should be good to go from there.

Stepping in the U.S.A. since September 2013. Android 14

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