06-01-2021 11:17
06-01-2021 11:17
I totally have forgotten and cannot find a simple Sync now button.
And my time will not change to 12 hours even though it is changed in my settings.
65 and struggling.
Thank you
06-02-2021 07:31
06-02-2021 07:31
Hi @ThirtyFifth Try restarting your Alta HR a couple of times and then try a sync. To sync, go to the app and select your account avatar/icon in the top left corner. One the page that comes up select the Alta HR and then select 'Sync Now'. Alternatively, on the home page (first screen) of your app, pull the page downwards near the TODAY heading and that should trigger a sync. Hopefully the restarts and sync should fix your problem
Helen | Western Australia
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06-02-2021 07:42
06-02-2021 07:42