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How to display the steps properly on Alta HR?

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‎10-13-2021 17:08 - last edited on ‎10-14-2021 07:35 by Fitbit Moderator

‎10-13-2021 17:08 - last edited on ‎10-14-2021 07:35 by Fitbit Moderator

How do I get device to record in steps instead of km?

 

Moderator Edit: Clarified subject

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‎10-14-2021 07:34

In response to JohnnyRow

‎10-14-2021 07:34

Welcome to the Fitbit Community, @Katbyte59. Thanks for the input, @JohnnyRow.

 

@Katbyte59 Your Alta HR is always recording your steps as steps. You're seeing a "k" next to your steps because the display orientation is changed so it doesn't show all the steps. For example, instead of showing 1,528 steps, you'll see "1.5k". You can change this from the Fitbit app by tapping on your profile's icon > Alta HR > Clock Display and from there you can switch to Horizontal or Vertical.

 

See you around!

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4 REPLIES 4

‎10-13-2021 19:42

‎10-13-2021 19:42

It should be automatically recording both steps and distance.  Where are you not seeing steps - on device or on phone app?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎10-14-2021 07:34

In response to JohnnyRow

‎10-14-2021 07:34

Welcome to the Fitbit Community, @Katbyte59. Thanks for the input, @JohnnyRow.

 

@Katbyte59 Your Alta HR is always recording your steps as steps. You're seeing a "k" next to your steps because the display orientation is changed so it doesn't show all the steps. For example, instead of showing 1,528 steps, you'll see "1.5k". You can change this from the Fitbit app by tapping on your profile's icon > Alta HR > Clock Display and from there you can switch to Horizontal or Vertical.

 

See you around!

If my post was helpful, you can vote for it. You can also mark it as Best Answer if it was what you were looking for!
Best Answer

‎10-14-2021 11:20

In response to BraulioFitbit

‎10-14-2021 11:20

Thanks!!
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‎10-14-2021 13:34

In response to Katbyte59

‎10-14-2021 13:34

Hi, @Katbyte59.

 

It's been a pleasure to assist you 🙂. 

 

On your spare time you can take a look to our Sleep Well board where you can find and share tips to improve your sleep.

 

Have a nice day!

If my post was helpful, you can vote for it. You can also mark it as Best Answer if it was what you were looking for!
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