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How to plug in my steps on my Fitbit account

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‎07-22-2020 00:22 - last edited on ‎02-02-2022 13:21 by Moderator Alum

‎07-22-2020 00:22 - last edited on ‎02-02-2022 13:21 by Moderator Alum

My alta said I walked 16K today. And I know that is true. However. When I look at the fitbit app it says I only walked 9,000. Anyone know how to plug in my steps on my fitbit account? The watch caught it all but it isnt translating into my account. I have a bet going on. Cant afford to lose that many steps when I actually did them 

 

Moderator edit: Subject for clarity.

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‎07-22-2020 14:38

‎07-22-2020 14:38

Sync it

Remove fitbit form your Phone bluetooth
Shut Phone down for a minute
Restart Fitbit

Manual sync and let the device restart the bluetooth

See this article as well

Also any manually added steps will not go towards a challenge

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
1 REPLY 1

‎07-22-2020 14:38

‎07-22-2020 14:38

Sync it

Remove fitbit form your Phone bluetooth
Shut Phone down for a minute
Restart Fitbit

Manual sync and let the device restart the bluetooth

See this article as well

Also any manually added steps will not go towards a challenge

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer