How to reset an Alta without the original charger

[Linville10]

I lost the original charger and bought one on Amazon and it doesn't have a button to restart it. Is there another way to restart my alta?

Moderator edit: Updated title for clarity

[Cindygpa]

Thank you! Very helpful and worked like a charm!

[Margc2]

You’re very welcome!

Sent from my iPhone

[BoxerBoi]

Unclasp and reclasp charger 3 times in a row.   If that doesnt work, unplug and replug the USD 3 times in a row (1/2 to 1 second intervals).

This worked for me after Fitbit help line told me the only solution was an official Fitbit charger.

Best of luck!

THERE IS A FIX!

Unclasp and reclasp charger 3 times in a row.   If that doesnt work, unplug and replug the USD 3 times in a row (1/2 to 1 second intervals).

This worked for me after Fitbit help line told me the only solution was an official Fitbit charger.

Moderator edit: merged reply

[Margc2]

Thanks I have done this & my problem was solved! Thanks for the assistance.

Sent from my iPhone

[Sara82]

Thank you, thank you and THANK YOU!! You the real MVP😁

[Margc2]

Glad it worked for you. 

[Marwa8308]

I have the same issues as some users with my Alta. It wont turn on when not plugged in the charger. I called customer service to see how to fix issue. I guess i dont have the original charger . So i had to buy a new one. And it didnt work. What can i do please help customer service  is saying nothing they can do. Not really helpful.😫😥

[Margc2]

I believe you must quickly plug & unplug the charger x3. Good luck. 

[BoxerBoi]

Yeah. These things just die unfortunately after the warranty date.
They'll give you a discount on a new product but that's the best you can
get.

Hope it helps and sorry to hear about that. Same thing with mine.

[Marwa8308]

Thats so messed up and i was always careful with mine.

[jjps59]

You are AWESOME!!!  Thank you so much.  I found my Alta again, and instead of following the usual "disposable" society theory, wanted to reset it, but did not have the factory charger.  Thank you for this tip!  It worked!!

[Sessygurl]

Thank you so much! This worked!

[Bandit1234]

Your chargers always break. I have broken three of them doing nothing! I now need to reset my Fitbit Alta without a Fitbit original charger. Please assist. 

[Margc2]

Plug and unplug your USD 3 times very quickly. Seems to work for most people. Good luck. 

[Sara82]

When I had to reset without original charger, plug into charger, then I
unplugged and replugged 3x in quick succession, I believe it's within 15
seconds. It took me a couple tries the first time I had to do this. Good
luck 👍

[juergli]

It worked  - Bravo

Worked bravo - what a great logical trick

Moderator edit: merged reply

[JerzyGirl65]

Awesome!  It worked!

[dayday1230]

This method worked.  I do not have to buy another charger

[Jendov]

It worked! 

Just unplug from computer 3x quickly!

Thanks!

Keep scrolling! Read how to do it! 

Just unplug and plug into port 3x quickly!

It worked!

Yes! Unplug and replug into port 3x quickly. All the button does is cut the power to the charger .... so just do it manually!

I did it. 

It works!

Moderator edit: merged reply

[Melwarner]

I used the work around, unplug 3 times, and it worked! Thank you (: