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How to reset my fitbit after deleting account

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‎07-21-2020 00:33 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

‎07-21-2020 00:33 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

After a few privacy scares, I deleted everything I could on my Fitbit account. Unfortunately, this means I can't seem to get it to sync at all. I need to update the time. Thank you.

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‎07-21-2020 14:08

‎07-21-2020 14:08

I'm sorry but you need to open a new account for anything to work correctly.

 

You also lost all previous stats by doing so. You will need to start fresh

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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2 REPLIES 2

‎07-21-2020 14:08

‎07-21-2020 14:08

I'm sorry but you need to open a new account for anything to work correctly.

 

You also lost all previous stats by doing so. You will need to start fresh

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-22-2020 00:04

In response to WendyB

‎07-22-2020 00:04

Thank you Wendy B. I'll do that.

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