help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I have not been able to check my sleep information since June 3, 2021 on my phone.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-09-2021 07:22

‎07-09-2021 07:22

The message just says that "Fitbit is down for maintenance".  I also have not received my weekly updates since week of May 25, 2021.  None in June or July. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-14-2021 14:17

‎07-14-2021 14:17

Hi, @nancya48! It might be worth trying to uninstall and reinstall your app. Would also recommend clearing your data in the process.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer
0 Votes