help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Is there a way I can sync my Alta without the Fitbit app?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-12-2022 09:06 - last edited on ‎06-14-2022 07:16 by Fitbit Moderator

‎06-12-2022 09:06 - last edited on ‎06-14-2022 07:16 by Fitbit Moderator

is there any way i can sync my fitbit without the app? maybe on my laptop or something? my ios isnt compatible with the app and i can't even find the app on my other samsung phone :l

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 REPLY 1

‎06-12-2022 09:24

‎06-12-2022 09:24

Hi @tsukii currently it requires iOS 14 or Android 10 or newer to get the app for Fitbit. Once you remove the app, it will only find the app on the Google Play Store that is available for your phone's system. If you're running an older system, you simply won't see the app as being available. You could probably use the Fitbit.com dashboard and manually log your steps, but you can't do much else without the app.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer