help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lifetime steps aren't updating every day.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-27-2020 12:11 - last edited on ‎01-04-2021 14:03 by Fitbit Moderator

‎11-27-2020 12:11 - last edited on ‎01-04-2021 14:03 by Fitbit Moderator

My lifetime steps don't seem to adjust every day - do they only do this at the end of the week?  I've been stuck at 16,000,000 plus for the last week or more : -(

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-04-2021 14:06

‎01-04-2021 14:06

Hi @Rodneysgirl, it's great to see you here.


I noticed you already contacted Fitbit support, I suggest to continue handling this situation with them to avoid confusions.

See you around.

Best Answer
0 Votes