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My Alta HR isn't syncing

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‎10-15-2020 02:32 - last edited on ‎01-07-2021 15:06 by Fitbit Moderator

‎10-15-2020 02:32 - last edited on ‎01-07-2021 15:06 by Fitbit Moderator

I cannot set new alarms because it won't sync

 

Moderator Edit: Clarified subject

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‎01-07-2021 15:08

‎01-07-2021 15:08

Hi @Batwoman27, let me give you a warm welcome to our Community!

If this situation with your Alta HR persists and if you haven't tried so, you can follow the instructions in this link Why won't my Fitbit device sync?. Keep in mind that it’s important to make sure that your Fitbit app and your device are up to date.

 

Let me know how it goes.

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