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My Alta HR won't vibrate when I receive a text or phone call

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‎11-11-2021 13:11 - last edited on ‎11-12-2021 02:46 by Fitbit Moderator

‎11-11-2021 13:11 - last edited on ‎11-12-2021 02:46 by Fitbit Moderator

My phone isn’t vibrating to give me phone calls 

 

Moderator Edit: Clarified subject

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‎11-12-2021 02:49 - edited ‎09-02-2023 07:44

‎11-12-2021 02:49 - edited ‎09-02-2023 07:44

Hi there, @Mimijn. Welcome to the Community Forums. 

Your Fitbit device vibrates to alert you at various times, including if you set an alarm, when you hit your step goal, or if you haven’t met your hourly activity goal.

If your device didn't alert you, please connect your Alta HR to the charging cable and press the button. The button is on the end of the charging cable that you plug into a USB port. For more information, see How do I charge my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-12-2021 02:49 - edited ‎09-02-2023 07:44

‎11-12-2021 02:49 - edited ‎09-02-2023 07:44

Hi there, @Mimijn. Welcome to the Community Forums. 

Your Fitbit device vibrates to alert you at various times, including if you set an alarm, when you hit your step goal, or if you haven’t met your hourly activity goal.

If your device didn't alert you, please connect your Alta HR to the charging cable and press the button. The button is on the end of the charging cable that you plug into a USB port. For more information, see How do I charge my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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