My Alta turns itself off.

[Celticsfan]

My Alta turns itself off and won’t turn back on till placed on charger. I just took it off charge this morning and it has a medium battery life any suggestions? It was working fine till the beginning of April and now it keeps turning off. i am not sure if the update has anything to do with this? it is very frustrating.

Moderator edit: format

[JBUDZILENI]

Fitbit just offered me a 35% discount because I'm a week out of my warranty.  I don't think I want another all to HR because they don't work very long, I would like to try another brand but I would also like to stay in my Fitbit challenges with my friends.  I may try a waterproof version, not sure at this point.

[Hm32]

Mine is doing the same thing. What can be done to fix it? 

[ceekayo]

This is happening to me too. I noticed the watch hasn't been syncing properly. Turning off and on Wi-Fi and Bluetooth usually fixes it.
I started restarting the device every time I charge it, just in case.
A couple days ago it just straight up turned off, I thought it fully died. Fully charged it but it still wasn't syncing so I unpaired and paired it back on (that was a hassle).

So far, so good. Until this morning. It recorded 6h of sleep, I dozed off again and when I woke up, the device had turned itself off (I charged it yesterday). Put it on charge again, restarted it, it showed the battery at 80% but after the restart, at least I was able to sync it, though it didn't save any of the data.
Unfortunately, I feel like this is going to become more and more common and possibly something I will have to do every couple of days.

The watch was given to me as a gift about.. I want to say 3 years ago but I don't recall exactly. I know it's past its life expectancy and not in warranty anymore but it's become a daily necessity of mine.
We'll see how it goes.

[RFY61_]

Hello.  I understand this is a known Alta problem.

I began charging my Alta nightly when I began experiencing this problem recently, as I don't wear it overnight.  However, when  it turned off in the evening, after only wearing it from mid morning, I just called Customer Support.

They only told me that it was a known issue, and advised that a new Alta might have the same problem.  Frustrating.  Any suggestions?

Thank you!!

[BartVA]

They build them in such a way that they go bad after a few years; they want you constantly needing to buy another upgrade; Google needs your money, poor things.

Get Outlook for Android<>

[wednitebob]

Absolute junk!  Throw it out and get something else. Company makes useless sound like a compliment. 
Good luck. 

[madeehasafi173]

Got headache reading all ur thank u wc thank u wc replies with no specific information or solution. Fitbit Alta HR is shutting off for no reason, any solution to prevent that? Thank you for reading. Welcome for clarification. Thank you for writing about your issue. Welcome for not helping. Thank u Wc . .