My fitbit alta not working on my phone

[nkotblove]

Hello everyone I got a new cell phone and I would like to get my fitbit alta working again.  

Yes it been charging just no data I am not happy 

Please help me out 

[Odyssey13]

Hi @nkotblove  you put the app on the phone and log in as usual? If you haven't used your Alta in a while, the battery may have died. Try restarting it a few times and see if there are any signs of life.

[nkotblove]

Thank you for helping me out yes I unstill the fitbit app.

And download the fitbit app again. 

My cell phone is a Samsung galaxy 5g

[nkotblove]

And I am thinking about getting a new fitbit tracker.  

My fitbit alta is old and it's disconnected making it.  

[Odyssey13]

The Alta series was retired close to three years ago. I got the new Luxe when my Alta HR screen was too hard to see. With specials this time of year, @nkotblove , you just might find a good deal on a new Fitbit.

[nkotblove]

Thanks for helping me out.  Wow it's been 3 years retired on Alta tracker. 

First thing is for me to save money on the fitbit tracker.  

I have a wish list for my future what to buy.. 

[Odyssey13]

Until you do get your new Fitbit, try Fitbit MobileTrack, so you can count the steps. click to learn more.