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No display on Alta HR

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‎07-01-2020 09:04 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

‎07-01-2020 09:04 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

There is no display on my Alta HR. I have tried restarting by pressing the button 3 times in 4 seconds but I can only feel the vibrations. No display at all. Not even sure if it was restarted since I can’t see anything. However it can still sync data to my phone. What should I do next?

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‎07-01-2020 14:47

‎07-01-2020 14:47

Welcome to the forums!

 

I would contact support. Use the help link at the top of the forum

 

Hope to see you around!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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1 REPLY 1

‎07-01-2020 14:47

‎07-01-2020 14:47

Welcome to the forums!

 

I would contact support. Use the help link at the top of the forum

 

Hope to see you around!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer