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Not getting call or text notifications on iPhone XR

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‎01-06-2019 18:02 - last edited on ‎08-20-2020 20:08 by Fitbit Moderator

‎01-06-2019 18:02 - last edited on ‎08-20-2020 20:08 by Fitbit Moderator

Hi, I just updated my phone to the iPhone XR and I am not receiving call and text notifications on my Fitbit. 

 

Moderator edit: Updated title for clarity

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22 REPLIES 22

‎05-30-2019 17:06

In response to Duggarca1980

‎05-30-2019 17:06

Hi @Duggarca1980, thank you for your reply. 

 

I really appreciate your troubleshooting efforts and would like to confirm if your app is updated to the latest version? Fitbit regularly provides new versions of the Fitbit app as these updates offer new features and bug fixes. In order to update your app you can follow the steps provided here.

 

Let me know how it goes!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎05-28-2020 18:59

In response to Rene_noel

‎05-28-2020 18:59

I have had  Text notification issues for MONTHS now!!! I tried everything multiple times and gave this a try and now my text notifications WORK AGAIN!!!! thank you so much!! #iphonexr #versa2

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‎05-29-2020 14:38

In response to Bigsister1992

‎05-29-2020 14:38

Welcome to the Fitbit Community, @Bigsister1992.

 

I am glad to hear you're receiving the text notifications now. I appreciate your time and efforts, thank you for posting the update here. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

 

Keep on visiting the forums. Happy stepping!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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