help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications are not coming through my Alta HR

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-10-2023 07:14 - last edited on ‎02-11-2023 05:42 by Fitbit Moderator

‎02-10-2023 07:14 - last edited on ‎02-11-2023 05:42 by Fitbit Moderator

I know others had this problem in the past but I have only just got my Alta HR 2nd Hand and need fresh advice as so far nothing has worked from old posts and replies from fibit 

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎02-11-2023 05:46 - edited ‎10-18-2024 08:01

In response to Clayzone

‎02-11-2023 05:46 - edited ‎10-18-2024 08:01

Hi there, @SJC1966. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Alta HR before reaching out. @Clayzone Thanks for trying to help!

To better assist you, would you mind confirming that you've tried all tips and recommendations provided here Why are notifications delayed or missing?

I was also wondering if you had another Fitbit device paired to your Fitbit account prior getting the Alta HR?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
4 REPLIES 4

‎02-10-2023 07:23

‎02-10-2023 07:23

With all the transitions going on it's to be expected but sooner or later
they will come back to the point of why they are still Here. Just saying.
Best Answer
0 Votes

‎02-11-2023 05:46 - edited ‎10-18-2024 08:01

In response to Clayzone

‎02-11-2023 05:46 - edited ‎10-18-2024 08:01

Hi there, @SJC1966. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Alta HR before reaching out. @Clayzone Thanks for trying to help!

To better assist you, would you mind confirming that you've tried all tips and recommendations provided here Why are notifications delayed or missing?

I was also wondering if you had another Fitbit device paired to your Fitbit account prior getting the Alta HR?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎02-14-2023 05:51

In response to MarreFitbit

‎02-14-2023 05:51

Seems to be working now thanks so much 

Best Answer
0 Votes

‎02-14-2023 08:24 - edited ‎07-12-2023 06:36

In response to SJC1966

‎02-14-2023 08:24 - edited ‎07-12-2023 06:36

@SJC1966 Awesome! I'm glad to hear that your issue is solved now. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes