02-20-2017
01:40
- last edited on
08-20-2020
18:17
by
MatthewFitbit
02-20-2017
01:40
- last edited on
08-20-2020
18:17
by
MatthewFitbit
I've tried logging on amd off but my personal bests are still not updating, very frustrating, any ideas please ??
Answered! Go to the Best Answer.
02-20-2017 18:13
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-20-2017 18:13
Thanks for stopping by @Chezza16! Have you checked if you have any logged activity for the day you reached your goal? Also, I have sent you a PM.
Keep me posted! 😉
Best Answer02-20-2017 18:13
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-20-2017 18:13
Thanks for stopping by @Chezza16! Have you checked if you have any logged activity for the day you reached your goal? Also, I have sent you a PM.
Keep me posted! 😉
Best Answer02-21-2017 01:39
02-21-2017 01:39
Yes I have logged all my activity but it's still not updating
cheers
cheryl
Best Answer02-21-2017 15:51
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-21-2017 15:51
Thanks for the update @Chezza16! To further assist you with your missing data, please let me know if you are using the Fitbit app or if you are using the online Dashboard to see it.
Please keep me posted! 😉
Best Answer03-14-2020 06:57
03-14-2020 06:57
mine doesnt update in the app or desktop dashboard either:(
Best Answer06-21-2021 03:26
06-21-2021 03:26
My PB trophy is not updating either.
because of this search, i finally saw my web dashboard (First Time!). I only always look at the app
Best Answer