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Reconnecting to fit bit from 5 years ago

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‎07-26-2020 11:44 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

‎07-26-2020 11:44 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

I got a new phone this month, and lost all of my steps accumulated over the last five years.  Kinda bummed since I did a major walk a thon last year in NYC, and like to check back on that accomplishment, and badges earned.  Any ideas on how I can retrieve the past history?

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‎07-26-2020 11:53

‎07-26-2020 11:53

If you use the same Fitbit account/email as you had before, data should all still be there, regardless of what phone.  Your data is stored on the Fitbit database under your account.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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