12-14-2022
11:56
- last edited on
02-21-2023
09:19
by
MarreFitbit
12-14-2022
11:56
- last edited on
02-21-2023
09:19
by
MarreFitbit
My fitbit is recording steps but when I go to my ipad and log in, after syncing, steps for today are not recorded
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
12-15-2022 03:14 - edited 12-15-2022 03:16
12-15-2022 03:14 - edited 12-15-2022 03:16
When this happens it is usually a problem with the phone or the app. So restart your ipad. If that doesn't fix it uninstall the fitbit app from the ipad and then install it again and log back into your account and it should work properly. It may also be worth restarting you AltA HR as well.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
12-15-2022 03:14 - edited 12-15-2022 03:16
12-15-2022 03:14 - edited 12-15-2022 03:16
When this happens it is usually a problem with the phone or the app. So restart your ipad. If that doesn't fix it uninstall the fitbit app from the ipad and then install it again and log back into your account and it should work properly. It may also be worth restarting you AltA HR as well.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.