12-04-2017
05:26
- last edited on
08-20-2020
20:08
by
MatthewFitbit
12-04-2017
05:26
- last edited on
08-20-2020
20:08
by
MatthewFitbit
My mobile phone used to display my daily 'steps' on the home page but it just vanished today.
How do I get it back?
Thanks
12-04-2017 06:35
12-04-2017 06:35
@Suzanne3825 Do you mean they were on the dashboard of your app, or on your phone home screen? If it was your phone home screen you need to tell us what your phone is
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
12-04-2017 07:27
12-04-2017 07:27
12-04-2017 08:04 - edited 12-04-2017 08:05
12-04-2017 08:04 - edited 12-04-2017 08:05
See if my post "Unable to see hourly step tile in app" on page 5 (in case the link doesn't take you their) of the iOS board helps.
12-04-2017 08:38
12-04-2017 08:38
12-04-2017 19:20
12-04-2017 19:20
@Suzanne3825 I think it is a phone setting, probably in settings, then select lock screen and security. There you can select what shows on your lock screen (at least thats what my Samsung has). I have never had fitbit enabled there though, so dont know if it works or not. If you get it to work, let us know!
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
09-21-2019 02:48
09-21-2019 02:48
I don't think you're quite understanding the question and I am having the same problem.
The steps used to be on the dashboard in the phone app (inspire) then, it disappeared. How do we get it back?
Since, you can't turn off all the automatic frivolous information that you don't want on the clock face (calories burned, floors, water ect.) It would be nice to to open the app and see the steps right there.
03-20-2020 08:56
03-20-2020 08:56
Oppo. I really would like the dashboard display back up and counting calories or steps please
06-27-2021 15:02
06-27-2021 15:02
Hi
I have the same problem. Did you find a solution?
Thanks
10-18-2022 06:09
10-18-2022 06:09
I had the same problem. I have a samsung galaxy. I held down the Fitbit icon on my phone, then chose widgets... my primary goal is steps so I just tapped the 'steps' widget and added it. Hope that helps 😊