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Today's steps recorded as yesterday's steps?

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‎01-01-2021 12:34 - last edited on ‎01-06-2021 05:09 by Fitbit Moderator

‎01-01-2021 12:34 - last edited on ‎01-06-2021 05:09 by Fitbit Moderator

I wasn't using my Fitbit Alta HR for awhile. I charged it and began using it today. I logged over 8,000 steps this morning.

 

I didn't noticed that for some reason the Fitbit said it was TOMORROW. When I synced the Fitbit to my computer, the date updated but the steps were recorded as yesterday's.

 

Is there a way to change them back to today?! I want this year to be accurate.

 

Moderator Edit: Clarified subject

 

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‎01-06-2021 05:12

‎01-06-2021 05:12

Hello @AB333 Welcome to the Community Forums!. 

 

I was told by our support team that you contacted them and that a case was created for you. I suggest you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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