Tracks active minutes but not the activity itself

[DavinaJ]

I’ve run every morning this week and it shows the steps and active minutes, but when you look at the exercise log it’s blank. I have deleted the app and then downloaded it again and installed but the issue persists. Any suggestions on how to get it working again? This is my first time as a runner and seeing it tracked gives me good vibes and I want evidence I’ve done it 😂

[JohnnyRow]

The best way to be sure it logs as an exercise session is to use the Exercise App instead on relying on auto-recognition.

See How do I track my workouts with my Fitbit device? 

[DavinaJ]

Hi Johnny, apologies I have an Alta HR. I rely on the app and auto recognition. It worked until last week...