12-13-2020
21:21
- last edited on
12-21-2020
18:12
by
EdsonFitbit
12-13-2020
21:21
- last edited on
12-21-2020
18:12
by
EdsonFitbit
Hello everyone,
Just wondering which charger I should get for this product.
Not sure if it's Fitbit Alta or something else. Could you please confirm based on this image?
Thinking of getting this charger:
https://www.fitbit.com/global/us/products/accessories/alta-charging-cable
If it won't work, could you please suggest a different charger model?
Thank you for your time!
Moderator edit: updated subject for clarity
12-13-2020 21:28
12-13-2020 21:28
Hi @shank_ayur doing a search for FB-406 shows it to be an Alta. Charger should fit!
12-21-2020 07:01 - edited 12-21-2020 07:19
12-21-2020 07:01 - edited 12-21-2020 07:19
Thanks for writing back! 🙂
From this video, I'm thinking the product could be Fitbit Ace. https://www.youtube.com/watch?v=dfSByxd6mI0
Upon taking a snap from that video:
So this would be right charger then? 🤔
https://www.fitbit.com/global/us/products/accessories/ace-charging-cable
12-21-2020 07:41
12-21-2020 07:41
@shank_ayur your actual device has FB406 on it, right? FB406 is the Alta. The Ace is a different style and uses a different charger. You can see the chargers here - click to go there.
12-21-2020 18:11
12-21-2020 18:11
Welcome to the Fitbit Community @shank_ayur.
Thank you for the information provided.
To address your question better, could you please attach another image of the front of your Fitbit device?
We are not able to see the first image you shared with us. For instructions, please visit this site.
Thanks for your support @Odyssey13.
We'll be waiting for your response.
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12-21-2020 19:28
12-21-2020 19:28
Sure, Edson.
12-22-2020 12:49
12-22-2020 12:49
Thank you for the response @shank_ayur.
I contacted my team about this situation and was informed the charging cable for the Fitbit Alta will work with Fitbit Alta and Fitbit Ace.
In order to confirm which device you have, it will be necessary setting up your tracker.
If you have any question, please let us know.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!