Whatsapp for Alta

[Leighsterrr]

Checked with an advisor who says WhatsApp isn't compatible with notifications on the Alta...is this a possibility please?

[Firelady]

Hi Anniefitbit,i am using iphone 6s and based in your instruction i saw the notification and went to text and call but there is no another page that appears where i can sellect if i want to receive notifications from default messaging app or any compatible messaging app.pls help me sort it out and give more clear instruction.thanks

[AnnieFitbit]

Glad to see you around @Firelady! 

I'm very sorry for the confusion in my instructions. WhatsApp notifications are only available for the Fitbit Blaze. For the Fitbit Alta, you're just able to receive notifications from the regular messaging app in iOS. I'm very sorry for the misunderstanding. 

Let me know if you have any further questions! 

[Ricoto]

Hi anniefitbit. No worries about the misinderstanding but can you please make sure that engineers at fitbit are working on sorting out this issue ? If so when will it be available ?

Thank you

[AnnieFitbit]

Thank you for your understanding @Ricoto! Currently, we don't have reports of this option being available soon, but thank you very much for your suggestion and your feedback! I'll make sure to pass it along to our team. 😄

By the way, we have a Discussion Board available, where other users share their experiences and their tips for staying healthy. Go check it out!

Happy Holidays! 

[CarolGallo]

Hi, can you help me ? How can i solve this problem ? 

[AnnieFitbit]

Glad to see you have joined us @CarolGallo! So I can further assist you, can you please provide me with more details of the issue you're having? Also, if you have tried any troubleshooting, please let me know.

See you around!  

[Jackpham]

Hello, i really need this feature for iOS. Ideally the alta should be able to receive notifications from third party app. ( not only the call and build in SMS app) . 

Fitbit guys, do you have plan to add this feature for Alta? 

My devive is iphone 6

[Gamestoy]

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@AnnieFitbit wrote:

Hello everyone! I'm happy to see new faces around! 😄

For setting WhatsApp notifications in the Alta, you would have to open the app, go to Account, tap on the tracker tile, and go to Call and Text notifications. You will be taken to another page, where you can select if you want to receive notifications from the default messaging app or any other compatible messaging app.

Please keep in mind that WhatsApp notifications are only available for iOS.

Keep me posted if you have any questions! 

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Hi! I've been trying to do exactly what you said but when I tap on my Alta or as you said "tap on the tracker tile" there are only 3 things to toggle on or off. if I turn on the "text messages" on, appears only a new banner that said "display" there's no other "other page" to select if I want to revive notifications from any other compatible messaging app or the default messaging app.

I have an iPhone 7plus iOS 10.2

I would be pleased if you can answer me. Thank you! 

[Rweldam]

Unfortunately that's not correct. Under Account you need to select your Device(eg Alta HR) and go to Notifications. There you can enable/disable Calls, Calendar and Text Messages. However when enabling Text Messages it will NOT take you to another screen. Hence you can not choose what type of messages you want to receive.

I refer to version 2.34 built 653 of the iOS App.

Please provide screenshots if you want this to be marked as a solution. Thank you.

[DjCrazyPR]

How can I set whatsapp on the blaze with iphone??

[Llott]

Hello, 

I have a Alta HR and I checked all details in the article on your help site, but i still can't receive WhatsApp. You said: "Notifications will use your default texting app, but you can select WhatsApp instead." How can I select WhatsApp on my iPhone 5s (IOS)? 

[Llott]

Hello @JaneDoe,

How did you get WhatsApp on your Alta?

I'm from the Netherlands too.  

[Llott]

Hello, @AndrewFitbit

I have a Alta HR and I checked all details in the article on your help site, but i still can't receive WhatsApp. You said: "Notifications will use your default texting app, but you can select WhatsApp instead." How can I select WhatsApp on my iPhone 5s (IOS)? 

Thankyou

[AndrewFitbit]

@Llott Hey! That only works for Android users, you won't be able to get WhatsApp notifications on Alta if you're using iOS. Sorry. 

[hania]

Will future updates allow Alta ios users to get whatsapp and other notifications because who uses texts messages now 🙂

[Carol_Mc]

You set up Whatsapp notifications on iPhone??  Please share - how did you do that?

[jay123]

Are you able to give some correct instructions?   Apparently not....  I mean People ask if ist possible to get whatsapp notification, you say yes go balbla....    And later "it only works with blaze".  If you have no clue what you are talking about why dont you just shut up?

Regards

[FennGod]

What if i use IOS (apple). can i do it? thanks.

[FennGod]

Does anybody know how to allow Fitbit Alta to access Whatsapp on IOS?

[SunsetRunner]

The short answer is you cannot. There are other trackers that can receive 3rd party notifications but the Alta is not one of them.