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Where to buy new band

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‎02-26-2020 12:38 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

‎02-26-2020 12:38 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

Unless I’m not seeing it, I can’t find a replacement for my Alta HR band. It broke at the metal connector and thankfully I noticed it fall off but now I need a replacement. It doesn’t look like Alta products or accessories are sold anymore. 

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‎02-26-2020 14:33 - edited ‎02-26-2020 14:33

In response to Leigh-Lou

‎02-26-2020 14:33 - edited ‎02-26-2020 14:33

Check Amazon there are a ton of different ones available

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-26-2020 13:14

‎02-26-2020 13:14

I’m having the same issue. Cannot find new bands for Altra HR?? Have they discontinued this product? 

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‎02-26-2020 14:33 - edited ‎02-26-2020 14:33

In response to Leigh-Lou

‎02-26-2020 14:33 - edited ‎02-26-2020 14:33

Check Amazon there are a ton of different ones available

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-27-2020 08:49

In response to WendyB

‎02-27-2020 08:49

Suggest you look for a metal-clip band. The original is all rubber, so falls off after a few months. With a metal connector, the jointer is much more stable and reliable. I purchased Amazon # B075L848CH . My skin prefers it over the makes-me-itch material of the original and similar replacements. Note: I quit showering with any band on. Picked up a rash via prior wetness, so playing it safe now,

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