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Won't turn on after left charging

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‎01-15-2017 08:42 - last edited on ‎08-20-2020 18:17 by Fitbit Moderator

‎01-15-2017 08:42 - last edited on ‎08-20-2020 18:17 by Fitbit Moderator

I have the Fitbit Alta and I accidentally left it charging for about 6 hours. I have never charged it this long and now it won't turn back on. Is it completely broken or can this be fixed? I never saw a warning about overcharging before?

Thanks!

-Shelbi 

 

 

Moderator edit: subject for clarity

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‎01-15-2017 15:05

‎01-15-2017 15:05

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-18-2020 08:48

‎02-18-2020 08:48

you overcharge a Fitbit watch? Thank You

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