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can you synchronize two Alta hrs?

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‎06-03-2020 10:52 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

‎06-03-2020 10:52 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

Is there a way to have two Alta hr's for one person?  I would like to have one as a back up for charging as the batteries don't seem to last as long anymore.

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‎06-03-2020 11:04

‎06-03-2020 11:04

Hi @graylatt  it's possible, but takes a bit of coordination on your part. Sync Fitbit #1 and removed from account and out of range of Fitbit #2. Set up Fitbit #2 as new device on existing account, which continues the history. Wear it while Fitbit #1 charges. When you're ready to swap back, do the same steps with them. You'll need to do this each time you swap. There is no other way to have two of the same style on your account.

Stepping in the U.S.A. since September 2013. Android 14

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