05-11-2021 04:04
05-11-2021 04:04
I am trying to change my clock face in the app, but when I go to the page to change it, it’s just a blank page with nothing on it. No clock faces, no words, just two arrows at the bottom that don’t do anything when I press them.
05-21-2021 07:11
05-21-2021 07:11
Same for me. Tried various things to no avail.
06-08-2021 05:57
06-08-2021 05:57
I had the same problem. No clock faces on my app, but you can change it at Fitbit.com.
06-09-2021 04:51 - edited 06-09-2021 04:57
06-09-2021 04:51 - edited 06-09-2021 04:57
@kolbieslee @Lawrence_S @Mann2 You don't say what type of phone you use, but this is a known, current issue on the iOS app. There is a blue pinned thread near the top of the iOS forum. Moderators say updates will be there.
@Mann2 is correct. You can change your clock face on your web dashboard.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
08-18-2021 11:06
08-18-2021 11:06
Where on the web dashboard do you go to to change the clock face? I have looked and can’t find it. Thanks!
08-20-2021 16:33
08-20-2021 16:33
No, you can’t
09-07-2021 21:18
09-07-2021 21:18
same problem as me🤔
09-08-2021 15:01
09-08-2021 15:01
Go online to the fitbit website then find the dashboard page. once you’re there pair your fitbit with your mobile app or your computer and then click the settings gear on the top right. your fitbit device should appear (alta in this case) and then click your device. Once you’re in the device settings page click the clock display option and select a clock face. worked for me
09-08-2021 15:02
09-08-2021 15:02
Hi, just replied to this thread with an answer. check it out
09-11-2021 08:31
09-11-2021 08:31
Thanks for that tip. It was driving me nuts not being able to change it!
06-15-2023 19:34
06-15-2023 19:34
This forum is a Charge 5 problem not an Alta. I still have no option on my dashboard for a Charge 5. Where is the link you were talking about. I can't find it.