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Yep I just got offered the discount...clicking on link sends me to a page that does not offer the model I currently own what makes them think I want to enter into an upgrade cycle. Also 30 days to use it are they hoping I get so annoyed I just don't even bother using it? Definitely going to start researching other brands.
My alta will be 2 years old this week . Gift from my kids . I returned from a walk today and saw a crack up through the screen ! I have not dropped it or knocked it .. so disappointed. Expected this to have much longer durability in view of the cost . Please explain and advise.
Fitbit is replacing the broken band & a discount for a new Fitbit. They said the warranty does not cover the cracked screen. I'm truly sadden by Fitbits lack of quality customer service. 😞
Totally agree. I made a topic about a problem and it's been reported multiple times with no response. I want to delete it myself but can't figure out how?
This is not a consumer friendly place for product help.
I've now ditched the poorly made Alta and purchased a Garmin a few months ago. Wish I had done it sooner (or purchased Garmin from the get go!) ZERO satisfaction with or from FitBit
