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my fitbit alta is not working

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‎07-19-2020 20:53 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

‎07-19-2020 20:53 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

my fitbit alta is working only while charging when i unplug my charger it not responding when i tap.but it is also showing it is fully charged and i synced with my lap.plzzz help me because this is my first time to buy this fitness band in this brand .i  tried restart also😭

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