06-09-2019
19:48
- last edited on
08-20-2020
20:08
by
MatthewFitbit
06-09-2019
19:48
- last edited on
08-20-2020
20:08
by
MatthewFitbit
My Alta HR went on the fritz this afternoon. It wouldn't go on so I thought the battery was dead so I plugged it in. When I went and checked it the battery was showing a full charge so I disconnected it and then the screen started going crazy running through my screen options all on its own. Any ideas????
06-09-2019 21:54
06-09-2019 21:54
Welcome to the forums!
Hope it works! Post back if it did not
Wendy | CA | Moto G6 Android
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06-10-2019 05:45
06-10-2019 05:45
Mine started doing the same thing yesterday.i tried the charge and restart options and it still did the same thing. Constant recycling through the readings. Also interested in any fixes offered here.
06-10-2019 08:33
06-10-2019 08:33
Well, I talked with FitBit and my Alta is fried. Not sure what happened. I had synced it early in the day, so they were not sure why it happened, but not fixable.
06-10-2019 08:41
06-10-2019 08:41
07-14-2020 08:14
07-14-2020 08:14
Great. So basically they continue to make inferior products. This will be the third Alta I've owned. I'm done with Fitbit. I'll have to save and move on to an Apple Watch.